Terms & conditions

"Pandpartners": A & T Trading BV, Klapdorp 38, 2000 Antwerp, CBE/VAT BE 0685.697.453. "Client": any natural or legal person negotiating or contracting with Pandpartners. "Consumer": a client acting outside their trade, business or profession (art. I.1, 2° Code of Economic Law). "Property": the real estate that is the subject of the purchase or clearance.

These terms apply to all offers, quotes and agreements of Pandpartners, to the exclusion of the client's terms, save for an express written derogation.

Offers from Pandpartners are non-binding and valid for 14 calendar days, unless stated otherwise. An offer becomes binding only upon signature of the preliminary sales agreement (compromis) by both parties. Pandpartners reserves the right to revise an offer if material discrepancies or undisclosed hidden defects are found.

Pandpartners buys the property in its current state, including any remaining contents, unless agreed otherwise. The seller warrants ownership and authority to sell, the absence of unknown charges or attachments, and timely provision of all statutory documents: EPC, soil certificate, town-planning information, electrical inspection and oil-tank certification where applicable.

The notarial deed is signed within four months of the preliminary agreement, before the notary appointed by Pandpartners unless agreed otherwise. The purchase price is paid in full to the notary's escrow account before or upon signing.

Clearance work is performed on the agreed date. The client provides access and, before the work starts, indicates in writing any items to be retained. Failing that, all contents are deemed abandoned and ownership transfers to Pandpartners upon execution. Pandpartners handles disposal and recycling in line with VLAREMA / Walloon and Brussels waste regulations.

Prices are in euros and, for consumers, include VAT. Purchase prices are paid via the notary. Clearance invoices are payable within 14 days. Late payment triggers default interest by operation of law (Act of 2 August 2002 for B2B or statutory interest for B2C) plus a fixed indemnity of 10% with a minimum of EUR 40.

For clearance services concluded at a distance or off-premises, the consumer has a 14-day withdrawal period (art. VI.47 Code of Economic Law), without justification. The withdrawal form is available via info@pandpartners.be. If performance starts at the consumer's express request during this period, a pro-rata amount remains due upon withdrawal for services already provided.

The purchase of real estate is excluded from the right of withdrawal (art. VI.53, 7° Code of Economic Law).

Pandpartners' liability is limited to direct and foreseeable damages and capped at the amount of the agreement, except in cases of intent, gross negligence, death or personal injury. Indirect damages (loss of rent or profit) are excluded.

Neither party is liable for delay or non-performance due to force majeure (fire, flood, strike, pandemic, government measures, supply disruption). Performance is suspended for the duration of the force majeure event.

Personal data is processed in accordance with our Privacy Policy, available at pandpartners.be/en/privacy.

Complaints must be reported by email to info@pandpartners.be within 8 days of discovery. Consumers may turn to the Consumer Mediation Service (consumerombudsman.be) or the European ODR platform (ec.europa.eu/consumers/odr).

Belgian law applies exclusively. The courts of the judicial district of Antwerp, Antwerp division, have exclusive jurisdiction, without prejudice to mandatory consumer-protection rules.

If any provision is held void or unenforceable, the remaining provisions remain in force. The void provision will be replaced by a valid one that best matches the original intent.

Pandpartners may amend these terms. The version applicable is the one in force at the time of the agreement. Last updated: May 2026.